How Residential Cleaning is as Refreshing as a Brand New Hair Style
Hair - long strands, short whisps, colourful and gray. Every single professional cleaner has had their fair share of hair discoveries while cleaning. From hair tumbleweeds to flying hairballs, hair is everywhere in a cleaner’s world…including on our heads (well…most of us anyway 😉).
So, it’s no surprise that customized cleaning is exactly like getting the perfect haircut. After all, hair from one’s head always ends up in our vacuum!
Even more, hair has a huge place in my heart because of the entrepreneurial family I grew up with in Hungary. When we immigrated to Canada, this entrepreneurial spirit came with us. In fact, it’s what made us grow, connect, and build our lives here. To this day, my mom still owns and runs her own barber and hair styling business (30+ years after we moved here). To say that her entrepreneurial spirit, business knowledge, and hair talent influenced me is an understatement.
It’s her business knowledge (and love of cleaning too) that guides so many lessons at Clean Club Calgary. There are so many parallels between receiving a fresh haircut and walking into a room that has been freshly cleaned.
Even more - I firmly believe that one of the most important relationships in our lives is that with our hairdresser. They have the power to make us feel like a completely new version of ourselves, lifting our spirits and literally cutting away old pieces of ourselves that we’ve outgrown.
That’s what a quality cleaning company does as well - clear away old pieces of the home (AKA: dust, dirt, grime, hairballs, and fur) that no longer belong. Once removed, a whole new home appears.
Let’s see what other fun parallels there are!
There’s a Hairstyle for Everyone
No two haircuts are the same, just as no two homes are the same. Therefore, no two cleanings are the same.
A breakdown of the different types of cleanings aligns beautifully with the types of haircuts I’ve not only watched my mom create, but I have had!
The regular touch-up session: For short hair that needs ongoing maintenance, a touch-up every few weeks does wonders to keep flyaways in place and the shape to frame the face. Similarly, for homes that need an easy-to-maintain, no-fuss household, a short two - three hour cleaning every week/bi-weekly does the trick to keep dust at bay and grime away.
The intense, deep impact session: A full transformation hairstyle - including a cut and colour, or even *gasp* the addition of bangs - a longer session must be booked as there are different stages and products required. This type of transformation I liken to either a deep clean - such as spring or fall cleaning - or a post renovation clean.
Custom style session: Like any client-centric hairdresser, modifying services is also key. For instance, one may want a blowout with a small fringe trim, just as a residential cleaning client may only want to have their bathroom and kitchen cleaned (leaving the rest of the cleaning to their own vices...AKA: their teenagers). Other’s request unique once-a-month cleanings with different requirements each time, much like the individual who wants a different haircut each time.
Relationships are All Important for Growth
My mom never did any marketing. She grew her business the old-fashioned way - through relationships, word of mouth, and high-quality service.
To this day, this is how she continues to keep her repeat (happy) customers, along with gaining new clientele. She doesn’t need fancy Tik Tok posts or special marketing frenzies to attract clients. She merely provides service that is top-notch and leaves her customers feeling relaxed and ready to take on the world.
While Clean Club Calgary is online to share information about how we work and who we are, I look to the type of quality service my mom offers to inform how we attract and retain our clients. It’s all about the quality experience we offer. From clear communication with our clients to supporting our own team members, our customer service is built on personal relationships. This will always be core to this business.
Further, knowing who our clients are - what and who are important to them and why - is crucial for us to provide the quality they deserve. This helps inform who we send to clean and focuses on building a long-lasting relationship with each client.
Professionals All Need Training
Cutting, colouring, and styling someone’s hair requires training. There are details involved that, if not performed correctly, produce an end result that can be disastrous (we all know someone who had severe chunky highlights that did not come out the way they imagined). A colourist MUST understand how to properly colour someone’s hair, otherwise, they run the risk of damaging the individual’s natural hair and scalp.
Just as a hairstylist must understand their craft (types of scissors, hair textures, colouring techniques and chemicals used), professional cleaners must also understand their craft. If someone accidentally uses the wrong chemical on a surface, damage is done. This is why it’s so important that we take the time to properly train our team, not just with processes, but with the science of cleaning as well.
Knowing the right type of training required allows us to pair the right individual with the service requested.
Every Miracle Only Lasts Three Days
Last, but certainly not least, all services are being provided by human beings. Humans who are not perfect. We’ve all had our fair share of bad haircuts along the way - even the most talented of hairdressers have an “oopsie” slip with their scissors. Professional cleaners are no different and sometimes mistakes happen.
When they do, I remind myself of this Hungarian saying - every miracle only lasts three days. Just as our amazing hair days come and go, so do our bad hair days. While we always strive to complete our cleans without any issues, sometimes things happen. What matters is not that it happened, but that we understand why and make sure that we know how to not have it happen again. THIS is how we continue to grow, provide excellent service and experiences, and leave our clients with the freshest of homes that they deserve.
Plus...the hair will always grow again. This is how we are able to step out of the stress of an “oopsie” moment and move forward together.
While Clean Club Calgary can’t help with your own hairstyle, we can absolutely support you removing the hair from your home, in the style of your choosing!
Connect for a quote on your own custom style of cleaning today! It could be the very thing you need to feel refreshed again in your home.