Privacy Policy

Effective Date: July 1, 2024

Clean Club Calgary ("we," "us," or "our") is committed to protecting the privacy of our customers ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

a. Personal Information

We may collect personal information from you when you:

  • Request a quote or inquire about our services

  • Schedule and use our cleaning services

  • Contact our customer service team

  • Subscribe to our newsletters or marketing communications

The personal information we collect may include:

  • Name

  • Address

  • Email address

  • Phone number

  • Payment information

b. Non-Personal Information

We may also collect non-personal information about you, such as:

  • Browser type and version

  • Operating system

  • IP address

  • Information about your visit, including the full URL clickstream to, through, and from our website (including date and time)

  • Products and services you viewed or searched for

  • Page response times, download errors, length of visits to certain pages, and page interaction information

2. How We Use Your Information

We use the information we collect in the following ways:

  • To provide and manage our cleaning services

  • To process your payments

  • To communicate with you about your account or our services

  • To send you updates, promotions, and marketing materials (with your consent)

  • To improve our website and services

  • To comply with legal obligations

3. Disclosure of Your Information

We may share your personal information with:

  • Service providers and contractors who assist us in providing our services

  • Payment processors and financial institutions for transaction processing

  • Legal authorities, if required by law

  • Any successors to our business or assets

4. Data Security

We use appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmitting information over the internet or storing information is completely secure.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request correction of any inaccurate information

  • Request deletion of your personal information (subject to certain exceptions)

  • Object to the processing of your personal information

  • Request the restriction of processing of your personal information

  • Withdraw your consent at any time (where we are relying on consent to process your personal information)

To exercise any of these rights, please contact us at [Insert Contact Information].

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes we make will be posted on this page, and we will notify you of any significant changes through email or a prominent notice on our website.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Clean Club Calgary
Email: info@cleanclubcalgary.com
Phone: 403-973-2582
Address: 3170 114th Avenue SE, Calgary, Alberta T2Z 3V6